How can we help?

We stock EU sizes 36–46 depending on the style. Men's styles typically run 40–45, women's styles 36–42, and unisex sneakers 38–45. Check the size options on each product page.

Place your foot on a sheet of paper, mark the heel and the longest toe, then measure the length in centimetres. Match that to our size guide: 24 cm = EU 38, 24.7 cm = EU 39, 25.3 cm = EU 40, 26 cm = EU 41, 26.7 cm = EU 42, 27.3 cm = EU 43, 28 cm = EU 44, 28.7 cm = EU 45. When in doubt, WhatsApp us on 0713 075 115 and we'll help you pick the right fit.

Yes! We deliver to all counties across Kenya via trusted courier partners. Orders above KES 5,000 qualify for free delivery.

Nairobi CBD and environs: same-day or next-day delivery. Countrywide: 2–3 business days. You'll receive a tracking update once your order ships.

Yes, we accept returns within 7 days of delivery. Shoes must be unworn, in original packaging, and in the same condition they were delivered. Contact us on WhatsApp or email to initiate a return.

We accept M-Pesa (Lipa Na M-Pesa) and cash at our Imenti House store. Online orders are paid via M-Pesa STK push at checkout.

Absolutely. Send us the product name and your size on 0713 075 115 or 0742 447 423 and we'll process your order manually. Great for bulk orders or if you want to confirm availability before paying.

We're at Imenti House, Cabral Street, Nairobi CBD. Walk in Monday–Saturday. You can also call ahead on 0713 075 115 to confirm stock.